Rental car

FAQ - Frequently asked questions about holidays with a rental car

• How much does a rental car cost?

  The car rental price depends on a number of factors, such as the car class, rental period and insurance package. When booking, choose which insurance options you would like to take advantage of. The higher the excess, the lower the booking price. Possible options are:

  • Fully comprehensive insurance and theft protection
  • Third party liability
  • All kilometres free
  • Fair refuelling arrangement
  • Free cancellation
  • Glass and tyre protection

  In addition, you have to pay a deposit. The deposit will be blocked on your credit card and deducted in case of damage.

   

• Are there any additional costs?

  No, all prices are complete prices.

  Only additional services such as personal insurance, passenger insurance, child seats, fees for young drivers or a one-way rental are usually charged extra on site and paid to the local rental company in the respective currency.

• When is the best time to book a rental car?

  It is worth making a reservation for a rental car as early as possible before departure, as there can be bottlenecks at the car rental agencies in the high season.

• What does CDW mean for rental cars?

  CDW means "Collision Damage Waiver" and is equivalent to "partial cover insurance". In addition, there is also "Loss Damage Waiver", which is equivalent to "fully comprehensive insurance". Both terms originate from the insurance industry and refer to the insurance cover in the event of damage. In Europe, partial cover insurance is always included in the rental contract. However, you are still required to pay an excess in the event of damage and not all damage is covered. Glass and tyre protection must also be booked separately.

   

• How much is the deposit for rental cars?

  When you book a rental car, you always have to leave a deposit. This is usually blocked on your credit card and only deducted in the event of damage. The amount of the deposit depends on the rental company and the excess agreed in advance. If you have concluded a rental contract without an excess, the deposit will be retained for the time being in the case of damage; however, after your trip you can submit a damage report to the rental company and the deposit will be refunded to you after the case has been examined.

• What do I need to be able to rent a car?

  Whether Spain, Italy or Austria - to be able to explore the country with a cheap rental car, you usually need the following:

  • A valid driving licence or international driving licence outside the European Union.
  • A valid identification document (passport or ID card).
  • You must be over 21 years of age
  • A credit card (cash deposit or Maestro Card are rarely accepted)
• What do I have to consider if I want to go abroad with a rental car?

  Cross-border trips in neighbouring countries must be approved in advance and are not always permitted. Please check with the respective rental company before booking which countries you are allowed to travel to with the rental car.

• How can I pay for my rental car?

  Payment can be made with the credit cards TUI Card, VISA, Eurocard (Mastercard), American Express, Diners Club or by SEPA direct debit (up to 500 euros total amount). If the rental is at least 30 days in the future and the total amount does not exceed 500 euros, payment by bank transfer is also possible.