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        TUI UK:
        +44 (0) 203 451 2688

        TUI Belgium/Netherlands:
        +32 (0) 2 717 86 60

        TUI Poland:
        +48 22 255 04 02

        TUI France:
        +33 (0) 825 000 825

        TUI Sweden:
        +46 (0) 771-84 01 00

        TUI Denmark:
        +45 70 10 10 50

        TUI Finland:
        +358 (0) 303 6000

        TUI Norway:
        +47 67115000

        TUI Spain:
        +34 91 691 82 23

        TRAVEL SAFELY IN TUI BLUE HOTELS

        TUI BLUE Safety and Hygiene Concept

        An important basis for carefree holidays is a comprehensive safety and hygiene concept. In our hotels, we have already implemented the 10-point plan developed for all TUI hotel brands in 2020. The precautions at TUI BLUE continue to be based on TUI's safety and hygiene concept. Due to the dynamic development of the pandemic, we regularly review

        our measures and adapt them to the current situation if necessary. Depending on the region of the hotel, we naturally also observe local laws and regulations. The safety of our guests always has the highest priority at TUI  BLUE, especially against the background of possible restrictions.

        What awaits you in our hotels

        HOTEL ORGANISATION

        • Online check-in: Holidaymakers can soon make check-in contactless at many hotels by checking in online via the hotel's website or via their smartphone.
        • Distance rule: In public areas such as in the restaurants, corridors or gyms, all employees are required to keep a distance of 1.5 to two metres between them and the guests.
        • Personnel planning: Staff will work together in fixed teams in order to reconstruct possible infection chain.

         

        CAPACITY ADJUSTMENT

        • Restaurant: The capacities in the hotel restaurants will be reduced. Tables are placed with a minimum distance of 1.5 metres. This and local regulations limit the number of guests in the restaurant.
        • Extension of opening hours: In order to provide sufficient space for all guests, the opening hours of restaurants and other hotel facilities will be extended.
        • Entertainment and activities: Only events, sports and entertainments involving a small number of participants and without close contact will be made available. Golf or tennis, for example, can take place, but football tournaments cannot. The spa offer will be adapted and childcare will be organised according to new standards in line with the requirements of the destinations.

        HYGIENE & DESINFECTION
         

        • Expansion of disinfectant dispensers: The number of dispensers will be significantly increased so that guests and employees can disinfect their hands at all important contact points. For example, all locations where food and drink is offered, sports facilities and in the lobby area. 
        • Room cleaning: Extensive new cleaning practices will be put in place to provide the best possible protection against potential Covid-19 viruses. All rooms will be thoroughly deep cleaned before the arrival of guests and the same intensely robust cleaning protocols will be applied during every guest change over. 
        • Restriction of self-service: More service, less self-service: depending on local regulations, food and beverages will be served to guests by staff wearing protective masks. Self-service offers such as buffets will be reduced to a minimum.


        EXTENSIVE TRAINING PROGRAMME

        • Training by independent auditors: TUI has all employees in its own hotels trained by an independent auditor. 

         

        *The measurements are introduced in addition to the legal regulations of the respective holiday countries and continuously adapted to current knowledge and developments.

        FURTHER INFORMATIONEN

        • Entry requirements & open travel countries: Current information on entering and leaving the country as well as possible local restrictions in your vacation country can be found here
        • Further information about your booked trip and information about the Coronavirus can be found here.

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